Provision Enterprise LLC

The Future of the Administrative Assistant

What is happening to the Administrative Assistant / Professional position in the workforce of the United States of America? With  advancements in artificial intelligence, intuitive software applications, and  customer engagement, could the return on investment be too low? Do employers need Administrative Assistants, if they use electronic management system for filing, language tools for editing letters, and subscribes to routine delivery of office supplies? Directors can delegate or outsource administrative tasks and stay focus on customer engagement. 

If you are an Administrative Assistant or desire to be an Administrative Assistant, the job growth has declined by 9% (according to the U.S. Bureau of Labor Statistics).  Below are stats from the United States Bureau of Labor Statistics and detailed demographics from Zippa. Amid a health crisis, business in certain areas are still hiring Administrative Assistants. Most are returning to the office, few have decided to maintain their work-from-home policies. Hopefully, these statistics will helping Administrative Assistants to know where they are celebrated and appreciated. 

According to Zippia, we gathered the following basic demographics of today’s  Administrative Assistant: 


  • 81.9% women
  • 14.2% are men

The average ages of an Administrative Assistant is 48 years old.


  • 70.2% White
  • 15.1% Hispanic or Latino
  • 9% Black or African American


According to the United States Bureau of Labor Statistics (as of March 2020):

Population: 1,850,360 Administrative Professionals (excluding legal, medical, and executive) 

Salary: $25,630 ($12.32/hour) to $59,090 ($28.41/hour) per year 

Role of an Administrative Assistant:

  • planning and organizational tasks to maintain a business
  • handling phones
  • scheduling appointments and meetings
  • maintaining filing systems
  • organizing mail


Job Growth: decreased by 9%

Industries with highest employment levels (from highest to lowest): 

  • elementary and secondary schools
  • local government agencies
  • colleges/universities
  • real estate
  • temporary services 

States with highest employment levels (from highest to lowest):

  • California
  • Texas
  • New York
  • Florida
  • Pennsylvania

Industries with highest employment concentration are (from highest to lowest): 

  • agents and managers of artists
  • athletes
  • entertainers
  • other public figures
  • religious organizations
  • death care services
  • investment pools and funds
  • business/professional
  • labor
  • political and similar organizations. 

States with highest employment concentration (from highest to lowest): 

  • New Mexico
  • Alabama
  • District of Columbia
  • Maryland
  • Kansas

Industries with highest pay are (from highest to lowest): 

  • postal services
  • central bank
  • federal executive branch
  • manufacturing and reproducing magnetic and optical media
  • motor vehicle manufacturing

States with highest pay are (highest to lowest): 

  • District of Columbia
  • Connecticut
  • Massachusetts
  • California
  • Washington

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